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Please try again in a few minutes.","2":"Le fichier de classement n'est pas encore disponible. 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It is represented as a ratio showing the number of dealers who sent a personalized email response to the customer, over the number of dealers participating in this Mystery Shop.","2":"Le Courriel Personnalisé envoyé est présenté comme un envoi personnalisé du concessionnaire participant. Il est représenté par un ratio indiquant le nombre de concessionnaires ayant envoyé une réponse personnalisée par courriel au client, par rapport au nombre de concessionnaires participant à cette Boutique Mystère."},"NAT_CUSTOMKPI2_HELP":{"1":"Attempt for Appointment is represented as a ratio. It is the number of dealers that requested to make an appointment for the customer over the total number of dealers that took part in this Mystery Shop."},"NAT_DAYSTOAPPT_HELP":{"1":"Days to First Appointment is represented as the number of days until the first service appointment was offered by the service representative. It is the average of every dealer that took part in this Mystery Shop. In the middle of the box is an indicator showing if the score went up or down compared to the previous shop."},"NAT_OVERALL_SCORE_HELP":{"1":"Overall score is out of 100 possible points. It is the average of every dealer who took part in this Mystery Shop. In the middle of the box is an indicator showing if the score went up or down compared to the previous shop of this type.","2":"Le score total est de 100 points possibles. C'est la moyenne de chaque concessionnaire qui a reçu une demande durant l'achat Mystère. Au milieu de la boîte se trouve un indicateur montrant si le score était une augmentation ou diminution par rapport de l'achat précédent."},"NAT_RTEMAIL_HELP":{"1":"Response Time Email is represented as the time it took for dealers to respond with an FQR. It is the average of every dealer that took part in this Mystery Shop. In the middle of the box is an indicator showing if the score went up or down compared to the previous shop of this type.","2":"Le Temps de Réponse par Courriel est représenté comme le temps qu'il a fallu pour que le concessionnaire réponde avec la première réponse de qualité. C'est la moyenne de chaque concessionnaire qui a reçu une demande lors de cette achat mystère. Au milieu de la boîte."},"NAT_RTPHONE_HELP":{"1":"Response Time Phone is represented as the time it took for dealer to respond with a phone call. It is the average of every dealer that took part in this Mystery Shop. In the middle of the box is an indicator showing if the score went up or down compared to the previous shop of this type."},"NAT_TIMETOREP_HELP":{"1":"Time to Speak to Representative is represented as the time it took for the customer to speak to a service representative. It is the average of every dealer that took part in this Mystery Shop. In the middle of the box is an indicator showing if the score went up or down compared to the previous shop of this type."},"NATIONAL":{"1":"National","2":"Nationale"},"NATIONAL_AVERAGE":{"1":"National Average","2":"Moyenne Nationale"},"NATIONAL_AVG":{"1":"National Average","2":"Moyenne Nationale"},"NAV_BESTPRACTICES":{"1":"Best Practices","2":"Meilleures Pratiques"},"NAV_DASHBOARD":{"1":"Dashboard","2":"Tableau de bord"},"NAV_DEALERS":{"1":"Dealers","2":"Concessionnaires"},"NAV_DOWNLOADS":{"1":"Downloads","2":"Téléchargers"},"NAV_NOTIFICATIONS":{"1":"Notifications","2":"Notifications"},"NAV_SHOPCONFIGS":{"1":"Shop Configs","2":"Config'n d'achat"},"NAV_SHOPS":{"1":"Mystery Shops","2":"Achats Mystère"},"NAV_USERGUIDES":{"1":"User Guides","2":"Guides d'Utilisation"},"NAV_USERS":{"1":"Users","2":"Utilisateurs"},"NEW_BENCHMARK":{"1":"New Benchmark"},"NEW_BEST_PRACTICE":{"1":"New Best Practice","2":"Nouvelles Meilleures Pratiques"},"NEW_CRITERIA":{"1":"New Criteria","2":"Nouvelle Critères"},"NEW_CUSTOM_KPI":{"1":"New Custom KPI"},"NEW_DEALER":{"1":"New Dealer","2":"Nouveau Concessionnaire"},"NEW_NOTE":{"1":"New Note","2":"Nouvelle Note"},"NEW_NOTIFICATION_TEMPLATE":{"1":"New Notification Template","2":"Nouveau modèle de notification"},"NEW_NOTIFICATION_USER":{"1":"New Notification Account","2":"Nouveau compte de notification"},"NEW_PASSWORD":{"1":"New Password","2":"Nouveau mot de passe"},"NEW_SHOP_CONFIG":{"1":"New Shop Configuration","2":"Nouvelle configuration d'achat"},"NEW_TRANSLATION":{"1":"New Translation","2":"Nouvelle traduction"},"NEW_USER":{"1":"New User","2":"Nouvel Utilisateur"},"NEW_USER_GUIDE":{"1":"New User Guide","2":"Nouveau Mode d'Emploi"},"NEXT":{"1":"Next","2":"Prochain"},"NO":{"1":"No","2":"Non"},"NO_APPT_SCHEDULED":{"1":"No Appointment Scheduled"},"NO_RECORDS_FOUND":{"1":"No Records Found","2":"Aucun rapport trouvé"},"NOT_FOUND":{"1":"not found","2":"Pas trouvé"},"NOT_FOUND_IN_AREA":{"1":"is not within your business center","2":"N’est pas dans votre région"},"NOTE":{"1":"Note","2":"Note"},"NOTES":{"1":"Notes","2":"Notes"},"NOTES_FOR":{"1":"Notes for","2":"Notes pour"},"NOTIFICATION_TEMPLATES":{"1":"Notification Templates","2":"Modèles de notification"},"NOTIFICATION_TYPE":{"1":"Notification Type","2":"Type de notification"},"NOTIFICATIONS_FOR":{"1":"Notifications for","2":"Notifications pour"},"NOTIFY":{"1":"Notify","2":"Notifier"},"NOVEMBER":{"1":"November","2":"Novembre"},"NOVEMBER_SHORT":{"1":"Nov","2":"Nov"},"OCTOBER":{"1":"October","2":"Octobre"},"OCTOBER_SHORT":{"1":"Oct","2":"Oct"},"OF":{"1":"of","2":"de"},"OK":{"1":"Ok","2":"OK"},"ON_SELECTED_SHOP":{"1":"on the selected shop"},"ONTARIO_ATLANTIC":{"1":"Ontario and Atlantic","2":"Ontario et Atlantique"},"OPEN":{"1":"Open","2":"Ouvrir"},"OR":{"1":"Or","2":"Ou"},"OVERALL_SCORE":{"1":"Overall Score","2":"Note globale"},"PASS":{"1":"Pass","2":"Passer"},"PASSWORD_LENGTH":{"1":"Password must be at least 8 characters\r\n","2":"Mot de passe doit être d'au moins 8 caractères"},"PASSWORD_MATCH":{"1":"Must match the previous entry\r\n","2":"Doit correspondre à l'entrée précédente"},"PDF_PREVIEW":{"1":"PDF Preview","2":"Aperçu PDF"},"PERMANENT":{"1":"This is PERMANENT!","2":"C'est PERMANENT!"},"PERSONAL_EMAIL_RESPONSE":{"1":"Personal Email Response","2":"Réponse Eersonnelle par Courriel"},"PHONE":{"1":"Phone","2":"Téléphone"},"PHONE_CALL":{"1":"Phone Call","2":"Appel téléphonique"},"PHONE_FIRST_RESPONSE_RECEIVED":{"1":"Phone First Response Received","2":"Première Réponse Téléphonique Reçue"},"PHONE_NUMBER":{"1":"Phone Number","2":"Numéro de Téléphone"},"PHONE_RESPONSE_TIME":{"1":"Phone Response Time","2":"Temps de réponse du téléphone"},"PHONE_RESPONSE_TIME_2":{"1":"Phone Response Time 2","2":"Temps de réponse du téléphone 2"},"PHONE_VALIDATION":{"1":"Phone Validation","2":"Validation par Téléphone"},"PLAY_CALL":{"1":"Play Call","2":"Jouer l'Appel"},"POINTS":{"1":"Points","2":"Points"},"POINTS_EARNED":{"1":"Points Earned","2":"Points Gagnés"},"POINTS_POSSIBLE":{"1":"Points Possible","2":"Points Possibles "},"POST_CODE":{"1":"Post Code","2":"Code Postale"},"PRAIRIE":{"1":"Prairie","2":"Prairie"},"PREVIEW":{"1":"Preview","2":"Aperçu"},"PREVIOUS":{"1":"Previous","2":"Précédent"},"PREVIOUSLY_USED":{"1":"Previously Used","2":"Précédemment Utilisé"},"PRICE_QUOTE":{"1":"Price Quote"},"PRICING_VIOLATION":{"1":"Pricing Violation","2":"Transgression de Prix"},"PRIMARY":{"1":"Primary"},"PRIMARY_CONTACT":{"1":"Primary Contact","2":"Contact Principal"},"PRIMARY_CONTACT_EMAIL":{"1":"Primary Contact Email","2":"Courriel de contact principal"},"PRIMARY_CONTACT_PHONE":{"1":"Primary Contact Phone","2":"Téléphone de contact principal"},"PRINTS_COMPLETE":{"1":"Reports to Print","2":"Rapports à Imprimer"},"PROCESS":{"1":"Process","2":"Processus"},"PURCHASE":{"1":"Purchase","2":"Achat"},"QUARTER":{"1":"Quarter"},"QUEBEC":{"1":"Quebec","2":"Québec"},"READY":{"1":"Ready","2":"Prêt"},"REASSIGN":{"1":"Reassign","2":"Réaffecter"},"RED_20BELOW_TARGET":{"1":"Red = More than 20% below Target","2":"Rouge = Plus que 20% en Dessous de l'Objectif"},"RED_BELOW_TARGET":{"1":"Red = Below Target","2":"Rouge = Dessous de l'Objectif"},"RED_LESS100_RESPONSE":{"1":"Red= Less than 100% of dealers responded","2":"Rouge = moins de 100% des concessionnaires ont répondu"},"REGION":{"1":"Region","2":"Région"},"REGION_AVG":{"1":"Region Average","2":"Moyenne de la région"},"REGION_BENCHMARK_HELP":{"1":"The benchmark table shows side by side comparisons of the following metrics, including the percent change from the prior shop of the same type where available.","2":"La grille de référence montre les comparaisons côte à côte des mesures suivantes de chaque région; inclus également une comparaison mensuelle."},"REGION_CHART_HELP":{"1":"This chart shows a side by side comparison of the overall scores of each business center.","2":"Ce tableau montre une comparaison côte à côte des résultats globaux de chaque région."},"REGION_CODE":{"1":"Region Code","2":"Code Région"},"REGION_CUSTOMKPI_HELP":{"1":"Personalized Email Sent is represented as a participating dealer sending a personalized email. It is represented as a ratio showing the number of dealers who sent a personalized email response to the customer, over the number of dealers participating in this Mystery Shop.","2":"Le Courriel Personnalisé envoyé est présenté comme un envoi personnalisé du concessionnaire participant. Il est représenté par un ratio indiquant le nombre de concessionnaires ayant envoyé une réponse personnalisée par courriel au client, par rapport au nombre de concessionnaires participant à cette Boutique Mystère."},"REGION_CUSTOMKPI2_HELP":{"1":"Attempt for Appointment is represented as a ratio. It is the number of dealers that requested to make an appointment for the customer over the number of dealers within the region that took part in this Mystery Shop."},"REGION_DAYSTOAPPT_HELP":{"1":"Days to First Appointment is represented as the number of days until the first service appointment was offered by the service representative. It is the average of every dealer in this region that took part in this Mystery Shop. In the middle of the box is an indicator showing if the score went up or down compared to the previous shop."},"REGION_NAME":{"1":"Region Name","2":"Nom de la Région"},"REGION_OVERALL_SCORE_HELP":{"1":"Overall score is out of 100 possible points. It is the average of every dealer within the business center who took part in this Mystery Shop. In the middle of the box is an indicator showing if the score went up or down compared to the previous shop of this type.","2":"Le score total est de 100 points possibles. C'est la moyenne de chaque concessionnaire parmi le Région qui a reçu une demande durant l'achat Mystère. Au milieu de la boîte se trouve un indicateur montrant si le score était une augmentation ou diminution par rapport de l'achat précédent."},"REGION_RTEMAIL_HELP":{"1":"Response Time Email is represented as the time it took for dealers to respond with an FQR. It is the average of every dealer within the business center that took part in this Mystery Shop. In the middle of the box is an indicator showing if the score went up or down compared to the previous shop of this type.","2":"Le Temps de Réponse par Courriel est représenté comme le temps qu'il a fallu pour que le concessionnaire réponde avec la première réponse de qualité. C'est la moyenne de chaque concessionnaire dans la région qui a reçu une demande lors de cette achat mystère. Au milieu de la boîte."},"REGION_RTPHONE_HELP":{"1":"Response Time Phone is represented as the time it took for dealer to respond with a phone call. It is the average of every dealer within the business center that took part in this Mystery Shop. In the middle of the box is an indicator showing if the score went up or down compared to the previous shop of this type."},"REGION_TIMETOREP_HELP":{"1":"Time to Speak to Representative is represented as the time it took for the customer to speak to a service representative. It is the average of every dealer within the business center that took part in this Mystery Shop. In the middle of the box is an indicator showing if the score went up or down compared to the previous shop of this type."},"REGIONAL_AREA":{"1":"Zone","2":"Zone régionale"},"REGIONAL_AREA_AVERAGE":{"1":"Business Center Average","2":"Moyenne du zone de la région"},"REGIONAL_AREAS":{"1":"Business Centers","2":"Zones régionale"},"REGIONAL_AVERAGE":{"1":"Region Average","2":"Moyenne régionale"},"REGIONAL_NOTIFICATION_USERS":{"1":"Region Notification Users","2":"Utilisateurs régionaux de notification"},"REGIONS":{"1":"Regions","2":"Régions"},"REMOVAL_CONFIRMATION":{"1":"Removal Confirmation","2":"Confirmation d'enlèvement"},"REMOVE":{"1":"Remove","2":"Retirer"},"REMOVE_CONFIRMATION_LINE1":{"1":"Are you sure you want to remove","2":"Êtes-vous certain de vouloir supprimer"},"REMOVE_CRITERIA_LINE2":{"1":"from","2":"de"},"REMOVE_NOTE_LINE1":{"1":"Are you sure you want to remove the selected note","2":"Êtes-vous sûr de vouloir supprimer la note sélectionnée?"},"REMOVE_NOTIFICATION_LINE2":{"1":"from receiving notifications?","2":"de recevoir des notifications?"},"REMOVE_SHOPCONFIG_LINE2":{"1":"from available Shop Configurations?","2":"à des configurations d'achats disponibles?"},"REPORT":{"1":"Report","2":"Rapport"},"REPORT_FOR":{"1":"Report for","2":"Rapport pour"},"REPORT_UNAVAILABLE":{"1":"Report Not Available","2":"Rapport non disponible"},"REPORT_UNAVAILABLE_LINE1":{"1":"This shop report is still processing and not available yet.  Please try again later.","2":"Le rapport de cet achat est toujours en cours de traitement et n'est pas encore disponible. Veuillez réessayer plus tard."},"REPORTING":{"1":"Reporting"},"REQUEST_FOR_APPT_BENCHMARK":{"1":"Request For Appt"},"REQUEST_QUOTE":{"1":"Request a Quote","2":"Demande de Soumission"},"REQUIRED":{"1":"Required","2":"Champs Obligatoire"},"RESET":{"1":"Reset","2":"Réinitialiser"},"RESET_SHOP":{"1":"Reset Shop"},"RESPONSE_RATE":{"1":"Response Rate","2":"Taux de Réponse"},"RESPONSE_RATE_BENCHMARK_HELP":{"1":"The benchmark table shows side by side comparisons of the following metrics, including the percent change from the prior shop of the same type where available.","2":"La grille de référence indique les comparaisons côte à côte des mesures suivantes de chaque concessionnaire; Inclus également une comparaison mensuelle."},"RESPONSE_RATE_DISTRICT":{"1":"Response Rate is represented as a ratio. It is the number of all dealers within the market that responded to this mystery shop over the total number of dealers included in this mystery shop.","2":"La grille de référence indique les comparaisons côte à côte des mesures suivantes de chaque district; Inclus également une comparaison mensuelle."},"RESPONSE_RATE_FAIL":{"1":"A response was not received for this shop","2":"Une réponse n'a pas été reçue pour cette achat"},"RESPONSE_RATE_NATIONAL":{"1":"Response Rate is represented as a ratio. It is the number of all dealers that responded to this mystery shop over the total number of dealers included in this mystery shop.","2":"Le taux de réponse est représenté comme un ratio. C'est le nombre de tous les concessionnaires qui ont répondu à cet achat mystère sur le nombre total de concessionnaires inclus dans l'achat."},"RESPONSE_RATE_PASS":{"1":"Thank you for responding to this shop","2":"Merci d'avoir répondu à cet achat mystère"},"RESPONSE_RATE_REGION":{"1":"Response Rate is represented as a ratio. It is the number of all dealers within the region that responded to this mystery shop over the total number of dealers included in this mystery shop.","2":"La grille de référence indique les comparaisons côte à côte des mesures suivantes de chaque région; Inclus également une comparaison mensuelle."},"RESPONSE_RATE_REGIONAREA":{"1":"Response Rate is represented as a ratio. It is the number of all dealers within the regional area that responded to this mystery shop over the total number of dealers included in this mystery shop.","2":"Le taux de réponse est représenté comme un ratio. C'est le nombre de tous les concessionnaires dans le secteur régional qui ont répondu à cette achat mystère sur le nombre total de concessionnaires inclus dans l'achat."},"RESPONSE_TIME_EMAIL":{"1":"Response Time: Email","2":"Temps de Réponse: Courriel"},"RESPONSE_TIME_PHONE":{"1":"Response Time: Phone","2":"Temps de Réponse:Téléphone"},"ROLE":{"1":"Role","2":"Rôle"},"RT_EMAIL":{"1":"RT:Email","2":"TR: Courriel"},"RT_PHONE":{"1":"RT:Phone","2":"TR: Téléphone"},"SATURDAY":{"1":"Saturday","2":"Samedi"},"SATURDAY_SHORT":{"1":"Sa","2":"Sam"},"SAVE":{"1":"Save","2":"Enregistrer"},"SCHEDULED_START_DATE":{"1":"Scheduled Start Date","2":"Date de Commence prévue"},"SCORE":{"1":"Score","2":"Score"},"SCORING_CRITERIA":{"1":"Scoring Criteria","2":"Pointage de Critère"},"SEARCH":{"1":"Search","2":"Chercher"},"SECONDARY":{"1":"Secondary"},"SELECT":{"1":"Select","2":"Sélectionner"},"SELECT_CATEGORY":{"1":"Select A Category","2":"Sélectionnez une Catégorie"},"SELECT_CRITERIA":{"1":"Select a Criteria"},"SELECT_CUSTOM_KPI":{"1":"Select a Custom KPI"},"SELECT_DATE_PERIOD":{"1":"Select a Date Period","2":"Sélectionnez une période de date"},"SELECT_DISTRICT":{"1":"Select a District","2":"Sélectionnez un district"},"SELECT_FILES":{"1":"Select Files","2":"Sélectionnez les fichiers"},"SELECT_INQUIRY_TYPE":{"1":"Select an Inquiry Type","2":"Sélectionnez un type d'enquête"},"SELECT_LANGUAGE":{"1":"Select a Language","2":"Sélectionnez une langue"},"SELECT_MONTH":{"1":"Select a Month"},"SELECT_NOTIFICATION_TYPE":{"1":"Select a Type","2":"Sélectionnez un type"},"SELECT_QUARTER":{"1":"Select a Quarter"},"SELECT_ROLE":{"1":"Select A Role","2":"Sélectionnez un rôle"},"SELECT_STATE":{"1":"Select a State","2":"Sélectionner un état"},"SELECT_USER":{"1":"Select a User","2":"Sélectionnez un Utilisateur"},"SELECT_YEAR":{"1":"Select a Year"},"SELECTED":{"1":"Selected","2":"Choisi"},"SELECTED_DEALERS":{"1":"Selected Dealers","2":"Concessionnaires sélectionnés"},"SEND_CORP_NOTIFICATION":{"1":"Send Corporate Notification","2":"Envoyer une notification d'entreprise"},"SEND_DEALER_NOTIFICATION":{"1":"Send Dealer Notification","2":"Envoyer une notification de concession"},"SEND_DISTRICT_NOTIFICATION":{"1":"Send District Notification","2":"Envoyer une notification de district"},"SEND_REGIONAL_NOTIFICATION":{"1":"Send Region Notification","2":"Envoyer une notification régionale"},"SEND_ZONE_NOTIFICATION":{"1":"Send Area Notification"},"SENT":{"1":"Sent","2":"Envoyé"},"SEPTEMBER":{"1":"September","2":"Septembre"},"SEPTEMBER_SHORT":{"1":"Sep","2":"Sept"},"SERVICE":{"1":"Service","2":"Service"},"SET_PRIMARY":{"1":"First Position"},"SET_SECONDARY":{"1":"Second Position"},"SET_TO_READY":{"1":"Set To Ready"},"SETTINGS":{"1":"Settings","2":"Paramètres"},"SHOP":{"1":"Shop","2":"Magasin"},"SHOP_AVERAGE":{"1":"Shop Average","2":"Moyenne d'achat"},"SHOP_CONFIG_CONFIRM":{"1":"Shop Creation Confirmation","2":"Confirmation de création d'achat"},"SHOP_CONFIG_CONFIRM_LINE1":{"1":"It will take a few minutes to generate the","2":"Il faudra quelques minutes pour générer les"},"SHOP_CONFIG_CONFIRM_LINE2":{"1":"requested shops","2":" achats requis."},"SHOP_CONFIG_CONFIRM_LINE3":{"1":"will be marked as Ready on the Mystery Shops screen when creation has been completed","2":" sera marqué comme Prêt sur l'écran de l'achat mystère lorsque la création sera terminée."},"SHOP_CONFIG_CONFIRM_LINE4":{"1":"Do you want to continue","2":"Voulez-vous continuer?"},"SHOP_CONFIG_CREATION":{"1":"Shop Configuration Creation","2":"Création de Configurations d'achat  "},"SHOP_CONFIG_EXISTS":{"1":"already exists as a Shop Config name","2":"existe déjà en tant que nom de config d'achat."},"SHOP_CONFIG_INSTANCE":{"1":"Shop Configuration Instance","2":"Instance de Configuration de Boutique"},"SHOP_CONFIGURATIONS":{"1":"Shop Configurations","2":"Configurations d'achat"},"SHOP_DOCUMENTS":{"1":"Shop Documents","2":"Documents du Programme"},"SHOP_FILTER":{"1":"Shop Filter","2":"Filtre d'achat"},"SHOP_NAME":{"1":"Shop Name","2":"Nom de l'Achat"},"SHOP_TYPE":{"1":"Shop Type","2":"Type d'Achat"},"SHOPS":{"1":"Shops","2":"Achats de Mystère"},"SHOPS_ONLY":{"1":"Shops Only","2":"Achats Seulement"},"SHOWING":{"1":"Showing","2":"Montrant"},"STARTED":{"1":"Started","2":"Commencé"},"STATE":{"1":"State","2":"Etat"},"STATUS":{"1":"Status","2":"Statut"},"SUNDAY":{"1":"Sunday","2":"Dimanche"},"SUNDAY_SHORT":{"1":"Su","2":"Dim"},"SUPPORT":{"1":"Support","2":"Soutien"},"SUPPORT_DISPLAY_MSG":{"1":"Please feel free to contact the GM Dealer Digital Support team for all Mystery Shop reporting questions. The team can be reached at:","2":"N'hésitez pas à contacter l'équipe d'assistance numérique des concessionnaires GM pour toutes les questions relatives aux rapports Mystery Shop. L'équipe est joignable par:"},"SUPPORT_HOURS":{"1":"9:00 AM - 5:00 PM EST, M-F","2":"9h00 - 17h00 HNE, M-V"},"SUPPORT_INFORMATION":{"1":"SUPPORT INFORMATION","2":"INFORMATIONS DE SOUTIEN"},"TARGET":{"1":"Target","2":"Objectif"},"TARGET_DAY":{"1":"Day","2":"Jour"},"TARGET_HOUR":{"1":"Hour","2":"Heure"},"TARGET_MINUTE":{"1":"Minute","2":"Minute"},"TARGET_SECOND":{"1":"Second","2":"Second"},"TEMPLATE":{"1":"Template","2":"Modèle"},"TEMPLATE_EXISTS":{"1":"template already exists. Please edit that one.","2":"existe déjà. Veuillez éditer celui-ci."},"TEMPLATE_SUBJECT":{"1":"Template Subject","2":"Sujet Modèle"},"TEMPLATE_TEXT":{"1":"Template Text","2":"Texte de Modèle"},"TEST_DRIVE":{"1":"Test Drive","2":"Essai Routier"},"THIS_MONTH":{"1":"This Month","2":"Ce mois-ci"},"THIS_WEEK":{"1":"This Week","2":"Cette semaine"},"THURSDAY":{"1":"Thursday","2":"Jeudi"},"THURSDAY_SHORT":{"1":"Th","2":"Mar"},"TIME_PERIOD":{"1":"Time Period"},"TIME_TO_REP":{"1":"Time to Speak to Rep","2":"Temps de Parler au Représentant"},"TIME_TO_REP_BENCHMARK":{"1":"Time To Rep","2":"Temps de Représentant"},"TIME_TO_SPEAK_TO_REP":{"1":"Time to Speak to Representative","2":"Temps de Parler au Représentant"},"TIMESTAMP":{"1":"Timestamp","2":"Horodateur"},"TITLE":{"1":"Title","2":"Titre"},"TO_LABEL":{"1":"To","2":"À"},"TODAY":{"1":"Today","2":"Aujourd'hui"},"TOTAL":{"1":"Total","2":"Total"},"TOTAL_EMAIL_AUTO_SCORE":{"1":"Total Email Auto Response Score","2":"Score Total de Réponse Automatique par Courriel"},"TOTAL_POINTS":{"1":"Total Points"},"TOTAL_POINTS_POSSIBLE":{"1":"Total Points Possible","2":"Points Possibles Total"},"TOTAL_SCORE":{"1":"Total Score","2":"Score Total"},"TOTAL_SCORE_PCT":{"1":"Total Score Pct","2":"Pourcentage Total de Score"},"TOTAL_SHOP_SCORE":{"1":"Total Shop Score","2":"Score total de l'achat"},"TRADE_IN":{"1":"Trade In","2":"Échange"},"TRANSLATION_KEY":{"1":"Translation Key","2":"Clé de traduction"},"TRANSLATION_VALUE":{"1":"Translation Value","2":"Valeur de traduction"},"TRANSLATIONS":{"1":"Translations","2":"Traductions"},"TREND_REPORT":{"1":"Trend Report"},"TUESDAY":{"1":"Tuesday","2":"Mardi"},"TUESDAY_SHORT":{"1":"Tu","2":"Mar"},"TYPE":{"1":"Type","2":"Type"},"UNCOMPLETE":{"1":"Uncomplete","2":"Incomplet"},"UNCOMPLETE_SHOP_LINE1":{"1":"Are you sure you want to mark","2":"Êtes-vous certain de vouloir marquer"},"UNCOMPLETE_SHOP_LINE2":{"1":"as uncomplete? This will take a few minutes.","2":" comme incomplet? Cela prend quelques minutes."},"UPLOAD":{"1":"Upload","2":"Télécharger"},"UPLOAD_PHONE_NUMBERS":{"1":"Upload Phone Numbers","2":"Télécharger Numéro de Téléphones"},"UPLOAD_TEMPLATE":{"1":"Upload Template for","2":"Télécharger le modèle pour"},"URL":{"1":"URL","2":"URL"},"USER_ASSIGNMENT":{"1":"User Assignment for","2":"Affectation d'utilisateur pour"},"USER_GUIDE_DESCRIPTION":{"1":"User Guide Description","2":"Description du guide de l'utilisateur"},"USER_GUIDE_NAME":{"1":"User Guide Name","2":"Nom du guide de l'utilisateur"},"USER_GUIDES":{"1":"User Guides","2":"Guides d'Utilisation"},"USER_NAME":{"1":"User Name","2":"Nom d'utilisateur"},"USER_PERFORMANCE":{"1":"User Performance"},"USER_REFERENCE":{"1":"User Reference","2":"Référence de l'Utilisateur"},"USER_TYPE":{"1":"User Type","2":"Type d'utilisateur"},"USERNAME_ERROR":{"1":"Invalid Email Address","2":"Adresse Courriel Invalide"},"USERNAME_WATERMARK":{"1":"User Name (Email address)\r\n","2":"Nom d’utilisateur (adresse courriel)"},"USERS":{"1":"Users","2":"Utilisateurs"},"VAR_DISTRICT_NAME":{"1":"Market Name","2":"District Name"},"VAR_REGION_AREA_NAME":{"1":"Regional Area Name","2":"Nom de Zone Régional"},"VAR_REGION_NAME":{"1":"Region Name","2":"Nom du Région"},"VAR_SHOP_COUNT":{"1":"Count of shops","2":"Nombre d'Achats"},"VAR_SHOP_INSTANCE_NAME":{"1":"Shop Instance Name","2":"Nom d'Instance d'Achat"},"VEHICLE_TYPE":{"1":"Vehicle Type","2":"Type de Véhicule"},"VIEW_DISCLAIMER":{"1":"View Disclaimer","2":"Voir la clause de non-responsabilité"},"VIEW_EMAIL":{"1":"View Email","2":"Voir le Courriel"},"VIEW_SUBMISSION":{"1":"View Submission","2":"Voir la soumission"},"VIN":{"1":"VIN","2":"NIV"},"VS_PRIOR":{"1":"Vs. Prior","2":"Par Rapport au Précédent"},"WEDNESDAY":{"1":"Wednesday","2":"Mercredi"},"WEDNESDAY_SHORT":{"1":"We","2":"Mer"},"WEST":{"1":"West","2":"Ouest"},"Western":{"1":"Western","2":"Ouest"},"YEAR":{"1":"Year"},"YELLOW_20BELOW_TARGET":{"1":"Yellow = 20% or less below Target ","2":"Jaune = 20% ou moins en dessous de l'objectif"},"YES":{"1":"Yes","2":"Oui"},"YESTERDAY":{"1":"Yesterday","2":"Hier"},"ZONE":{"1":"Zone","2":"Zone"},"ZONE_AVG":{"1":"District Average"},"ZONE_BENCHMARK_HELP":{"1":"The benchmark table shows side by side comparisons of the following metrics, including the percent change from the prior shop of the same type where available.","2":"La grille de référence montre les comparaisons côte à côte des mesures suivantes du zones régionale; inclus également une comparaison mensuelle."},"ZONE_CHART_HELP":{"1":"This chart shows a side by side comparison of the overall scores of each district.","2":"Ce tableau montre une comparaison côte à côte des résultats globaux de zone régionale."},"ZONE_CODE":{"1":"Area Code","2":"Code Zone"},"ZONE_CUSTOMKPI_HELP":{"1":"Personalized Email Sent is represented as a participating dealer sending a personalized email. It is represented as a ratio showing the number of dealers who sent a personalized email response to the customer, over the number of dealers participating in this Mystery Shop."},"ZONE_DAYSTOAPPT_HELP":{"1":"Days to First Appointment is represented as the number of days until the first service appointment was offered by the service representative. It is the average of every dealer in this market that took part in this Mystery Shop. In the middle of the box is an indicator showing if the score went up or down compared to the previous shop."},"ZONE_NAME":{"1":"Area Name","2":"Nom de la Zone"},"ZONE_OVERALL_SCORE_HELP":{"1":"Overall score is out of 100 possible points. It is the average of every dealer within the market who took part in this Mystery Shop. In the middle of the box is an indicator showing if the score went up or down compared to the previous shop of this type.","2":"Le score total est de 100 points possibles. C'est la moyenne de chaque concessionnaire parmi le zone qui a reçu une demande durant l'achat Mystère. Au milieu de la boîte se trouve un indicateur montrant si le score était une augmentation ou diminution par rapport de l'achat précédent."},"ZONE_RTEMAIL_HELP":{"1":"Response Time Email is represented as the time it took for dealers to respond with an FQR. It is the average of every dealer within the market that took part in this Mystery Shop. In the middle of the box is an indicator showing if the score went up or down compared to the previous shop of this type.","2":"Le Temps de Réponse par Courriel est représenté comme le temps qu'il a fallu pour que le concessionnaire réponde avec la première réponse de qualité. C'est la moyenne de chaque concessionnaire dans la zone qui a reçu une demande lors de cette achat mystère. Au milieu de la boîte."},"ZONE_RTPHONE_HELP":{"1":"Response Time Phone is represented as the time it took for dealer to respond with a phone call. It is the average of every dealer within the market that took part in this Mystery Shop. In the middle of the box is an indicator showing if the score went up or down compared to the previous shop of this type."},"ZONE_TIMETOREP_HELP":{"1":"Time to Speak to Representative is represented as the time it took for the customer to speak to a service representative. It is the average of every dealer within the market that took part in this Mystery Shop. In the middle of the box is an indicator showing if the score went up or down compared to the previous shop of this type."},"ZONES":{"1":"Zones","2":"les Zones"},"ZOOM_TO":{"1":"Zoom to","2":"Agrandir"}};